Introduction

At Big Leaf, your privacy is our priority. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines the types of information we collect from you, how we use it, and how we safeguard your data when you interact with our website, https://bigleaf.com (the “Website”).

This policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and Big Leaf.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Big Leaf or any third party.
• Any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.

By using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our Website.

Information We Collect

We collect several types of information to provide better services to you. This includes:

1. Personal Information:
   • Name, email address, phone number, postal address, or other details that can identify you.
2. Non-Personal Information:
   • Information about your internet connection, device type, browser, and usage patterns on our Website.
3. Transaction Details:
   • Records of your orders, payments, and shipping preferences.

How We Collect Information

We collect information:

1. Directly from You:
   • When you register, make a purchase, or interact with features on our Website.
2. Automatically:
   • Through cookies, web beacons, and tracking technologies to gather details about your usage and preferences.
3. From Third Parties:
   • Partners who provide payment processing, marketing, or shipping services.

How We Use Your Information

We use the information we collect for purposes such as:

• Processing and fulfilling your orders.
• Providing customer support and updates about your transactions.
• Customizing your experience on the Website.
• Sending promotional offers and marketing communications (you can opt out at any time).
• Improving our Website’s functionality and user experience.

Sharing Your Information

We may share your information with trusted third parties in the following cases:

• Service Providers: Payment processors, shipping companies, and marketing partners.
• Legal Requirements: When required to comply with laws or regulations.
• Business Transfers: If we merge, sell, or transfer part of our business.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to:

• Remember your preferences.
• Track and analyze Website traffic and performance.

You can disable cookies in your browser settings, but some features of the Website may not function properly without them.

Your Privacy Choices

You have control over your personal information. You can:

• Opt-Out of Marketing Communications: Unsubscribe from emails by clicking the “unsubscribe” link.
• Access or Update Your Information: Contact us to view or correct your personal details.
• Limit Data Collection: Adjust your browser settings to manage cookies and tracking.

Data Security

We use industry-standard security measures to protect your information. However, no system is completely secure. By using our Website, you acknowledge that we cannot guarantee absolute security for your data.

Children’s Privacy

Our Website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The most current version of the policy will always be available on this page.